Blackhole Privacy Policy

1. Responsible body, legal bases, purpose

With regard to all personal data that arises, we store and process the data in compliance with the relevant regulations on data protection, particularly the General Data Protection Regulation (GDPR). The controller responsible for compliance with the data protection laws and the service provider is:

Blackhole Enterprise FZ-LLC
Ras Al Khaimah, United Arab Emirates


If data is entered on our website, e.g. during a request for a quotation, registration for a newsletter or other marketing materials, or use of a contact form, certain input fields are marked as “mandatory information.” We use these fields to collect only the data that is necessary for the contractual performance or to carry out the request. If you wish, you may also provide us with additional data.

Your personal data will be used and stored to fulfill the contract with you or to complete your request (e.g. creation of a quotation, reply to a contact request) and for advertising purposes (please read point 2). As soon as the personal data is no longer necessary to fulfill the purpose, it is deleted. If statutory retention obligations exist, the data is locked until the retention obligations have expired and it is then deleted. Please note that due to routine data backups a time lag may occur before data is deleted; this may sometimes be significant.

2. Advertising measures: especially email newsletter and marketing materials

You may, at any time, object to the use of your personal data for advertising purposes – for all future advertising – and may do so in writing, by email or by phone, or you may, at any time, revoke the consent provided to us with respect to advertising.

This applies in particular to email newsletters and marketing materials with, for example, information on our products and services. We will only send you email newsletters or other marketing materials if you have consented to the use of your data for this purpose or if we have a legitimate interest (especially for direct advertising) in accordance with Article 6 GDPR. You may, at any time and for all future email newsletters, unsubscribe by either clicking on the link shown in each newsletter or by contacting us using the specified contact details, to unsubscribe from an email automation answer to any of the received emails..

3. Forwarding of data to third parties

As a rule, your personal data is only known to the people involved in processing your request and sending the requested newsletter or other marketing materials. Your personal data will only be passed to third parties as is necessary for the purpose of executing the request, as long as you expressly consented to this or as the data protection legislation permits. However, only the necessary data is passed on in each case. 

For the purpose of providing high-quality service we are working together with the following data processors:

Name Address Purpose
GoDaddy Group Inc. 2155 E. Godaddy Way
AZ 85284
Hosting provider
Rocket Science Group Llc. 675 Ponce De Leon Avenue, Northeast
Suite 5000
Atlanta, GA 30308
Email automation provider (Mailchimp)
Microsoft Corporation One Microsoft Way
WA 98052
Email provider and
Alphabet Inc. 1600
Amphitheater Parkway Mountain View
CA 94043
File storage
Automattic Inc. 60 29th St 343
San Francisco
California, 94110
Website management (WordPress)

4. Rights of data subjects

You have, under certain conditions, the right to obtain information free of charge on the personal data we have stored in relation to you, to have incorrect data amended and to demand the deletion or restriction of the processing as well as the transferability of your personal data.

You may, at any time, object to the use of data for direct advertising; you may also, at any time, for all future direct advertising, object to the use of data on the basis of GDPR for reasons arising from your particular situation. 

However, in some cases we are not permitted to fully delete user data due to statutory retention obligations. We would also like to point out your right of appeal to the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) (1125 Budapest, Szilágyi Erzsébet fasor 22/C, Hungary).If you have questions in relation to the processing of your personal data, please contact our data protection officer:

Blackhole Enterprise FZ-LLC

Ras Al Khaimah, United Arab Emirates

5. Use of cookies

We use cookies on various pages to allow navigation on the website and to use its functions. Without these cookies, we are unable to provide certain services requested by you (Article 6(1)(1)(b) GDPR).

To the extent that you have consented to this, we also use cookies in accordance with Article 6(1)(1)(a) GDPR for tracking purposes in order to improve the website’s functionality and service, to create statistics on how our website is used and to see how effective our advertising campaigns are. In addition, cookies allow a reminder to be provided with details of a previous visit (e.g. language) so as to provide users with tailored services. In addition, we may also use cookies with advanced tracking and targeting functions. These cookies are primarily used to tailor advertising in a more targeted manner to you and your interests, and it may also be possible to track a user on other pages. With tracking cookies, so-called advertising networks can also be used to tell how often a user has visited our site.

Cookies are small text files that are stored on your computer. Most of the cookies that we use are deleted from your hard drive again at the end of the browser session (called “session cookies”). Other cookies remain on your computer and enable us to recognize your computer at your next visit (called “persistent cookies”). You have the option of viewing our website without cookies. Most browsers accept cookies automatically.

You can configure your browser in such a way that you are informed about the placement of cookies, making the use of cookies transparent for you.

You may revoke the consent you have provided to us at any time or object to the processing of the data. The easiest way to do this is to block cookies from being saved on your hard drive by selecting “Do not accept cookies” in your browser settings. However, this may mean that you will not be able to use all functions on our website to their full capability.

6. Use of personal data

We collect personal information data provided by each person voluntarily on our newsletter, or contact us, or ebook download forms. To provide the first name, last name, company name, and email address is obligatory to submit each of the forms. 

7. Retention of personal data

We will retain the collected personal data for 5 years or until the objection of the involved person.

8. Your rights

You may have the following rights in relation to the processing of your data:

  • Access
    To request a copy of the data we process in relation to you and to be informed about how we use and share your data.
  • Object
    To object to the processing of your data if (i) we are processing your data on the grounds of legitimate interests or for the performance of a task in the public interest (including profiling); or (ii) if we are processing your data for direct marketing purposes
  • Correction
    To request that we update the data we process in relation to you, or to correct data that you think is incorrect or incomplete.
  • Erasure
    To ask that we delete data that we process in relation to you where we do not have a legal or regulatory obligation or other valid reason to continue to process it.
  • Restriction
    To request that we restrict the way in which we process your data, for example, if you dispute the accuracy of your data or have raised an objection which is under consideration.
  • Portability
    To request a copy of your data that you have provided to us in a commonly used electronic format such as through the completion of an application form.
  • Automated decision making
    To request manual intervention if you are subject to automated decisions where the decision results in a legal or similar effect to you.

You may exercise your rights at any time by using the details set out in the Contacting us section. To the extent permitted by applicable law or regulation we reserve the right to charge an appropriate fee in connection with you exercising your rights.

We may need to request specific information from you to help us confirm your identity and ensure your right to access to the data requested, or to exercise any of your other rights. This is to ensure that data is not disclosed to any person who does not have authority to receive it. We may also request further information in relation to your request to help us to locate the data processed in relation to you, including, for example, the nature and location of your relationship with us.

We will respond to all legitimate requests in line with the timescales set out in applicable law.

You will not be disadvantaged in any way by exercising your rights in relation to the processing of your data.

9. Changes to this Privacy Notice

We may modify or amend this Privacy Notice from time to time and you are advised to visit our website regularly to check for any amendments. Any material changes will be documented here.

10. Complaints

If you have any concerns or complaints about the way your data is processed, please contact us at You also have a right to complain to a data protection or other competent authority with jurisdiction over privacy and data protection law in the country you live or work, or in the country where you believe an issue in relation to the processing of your data has arisen. 



28.11.2022. Budapest